Illegal Use

Razor Hosting ’s servers may not be used for illegal purposes, or in support of illegal activities. This includes, but not limited to, unauthorised distribution or copying of copyrighted software or other data, harassment, phishing, fraud, or obscene material.If you breach any of these conditions, your account will be suspended without notice. Razor Hosting ’s will then give you explicit instructions on what to do to get your site back up and running. If you fail to comply your account with us will be terminated. Any account found to be hosting a phishing site of any kind will be suspended immedietly and the appropiate authoritys will be notifyed.

Undesirable Content

Certain types of content are not permitted on Razor Hosting ’s 's servers.
We will not host illegal adult content. If you wish to host an adult web site here, you agree that you will be held solely responsible if any legal action is taken by any person. Razor Hosting ’s may request proof of age at any time.
Content relating to hacking, cracking, warez/porn and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software (including free software) is forbidden. Audio and video downloads may only be hosted if you are the creator and copyright owner of the work.

Spam

You may not use Razor Hosting ’s to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on Razor Hosting ’s is strictly forbidden.

Billing

Razor Hosting ’s bills our clients on the following cycles, Monthly, Quarterly, 1/2 Yearly and Annually. If during this period a customer cancels their account they will not receive any refund. Customers cannot put their accounts on hold or delay. Customers strictly prepay for the time they use.

If a payment is not received, we reserve the right to suspend your account after 3 days of your invoice due date and can delete all remaining data after 14 days unless otherwise noted by our billing department.

If an account is removed due to a violation of this TOS we reserve the right not to refund payments.

Any payments for domain names are non-refundable.
If you receive a free domain name with any service provided by Razor Hosting ’s , the fee for that domain name will be deducted from any refunds.
Any payments for Server Management and/or Dedicated Servers are non-refundable unless otherwise stated in writing by the administrator of Razor Hosting ’s .

If you do not pay for your account, our system will advise you of an unpaid invoice. If that invoice remains unpaid for 3 days, our system will automatically suspend your account. This means that all services, including e-mail and access to your files will be unaccessible. Razor Hosting ’s will also apply a 10% late fee. The amount of this fee will depend if you pay monthly, or yearly. This fee will only be removed by discretion of an Razor Hosting ’s member of staff.

Misuse of Resources

Including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. Streaming media can be a drain on web server resources and as such is not allowed. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a PHP message forum. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden.

Server Abuse

Any attempts to undermine or cause harm to Razor Hosting ’s , it's server/s, or it's customers is strictly forbidden.

Modification

Razor Hosting ’s reserves the right to add, delete, or amend these terms and condtions at any time without notice.

Unlimited Accounts (Resellers)

Accounts with unlimited bandwidth/diskspace accounts may not be used to host a collection of MP3's, Warez, or as backup storage. All content stored on an unlimited account must be directly used on the Internet by the website associated with that account. These accounts may not be used as a download distribution point for your bundled software. They are to be used for standard web hosting. This means that all content stored on an unlimited account must be used for "normal" website use. "Un-normal" usage is anything that a shared server would not be able to provide under standard circumstances. If your account requires resources that are not able to be provided by a shared server, we may add limits to your account or require you to rent a dedicated server.

Abuse

Any customer of Razor Hosting ’s found to be abusing our services to either make threatening or behaviour that causes concern will have their account suspended temporarily or permanently.

Child Pornography

The use of Razor Hosting ’s ’s services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. Razor Hosting ’s is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.

Intellectual Property

Customers will not, without Razor Hosting ’s express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on Razor Hosting ’s web site, and customers will not use any of Razor Hosting ’s trademarks, service marks, copyrighted materials, or other intellectual property without Razor Hosting ’s express written consent. Customers will not, in any way, misrepresent their relationship with Razor Hosting , attempt to pass themselves off as Razor Hosting , or claim that customers are Razor Hosting ’s . Breach of this will result in their account being suspended.

Bandwidth Usage

Each month you are given a set amount of bandwidth that you are allowed to use. This amount is what you agreed to when you signed up for that particular package. If you exceed that amount of bandwidth you are liable for extra charges. Any charges not paid for will have their account temporarily or permanently suspended. All data will be erased, and we will not retrieve it under any circumstances.

Backups

Although Razor Hosting backs up our clients data every month (1st Monday of each Month unless a Bank or Public Holiday), we do not guarantee that we have done this. It is always the clients responsiblility to keep a copy of all hosting files on a local machine. Making Backups is a time consuming process, and Razor Hosting makes every effort to do the backups when stated.
You can purchase our addon backup service that will backup your site once every week for only £5.00 per month.

Domain Names

All domains purchased by Razor Hosting are purchased for a period of 2 years. After the two years is up then Razor Hosting will invoice the client will the renewal cost. If the invoice for that domain is not paid then the domain will not be registered and the domain will become open to the public. If a client buys a package that has a free .co.uk domain then the domain shall remain under Razor Hosting's control for this period and will remain set pointed to our nameservers for the 2 years, if a client wishes to change away from our host before the 2 years is up then a transaction fee of £5.00 needs to be submitted to our billing team.
All domains purchased shall remain under Razor Hosting's control unless a transfer fee of £10.00 is paid to the company, in the event of this the client will be asked which Registra they would like there domain to be moved to.

01.01.2009 - Happy New Year
Everyone at Razor Hosting would like to wish you all a very happy new year, and remind you not to brake those promises!!

04.10.2008 - Server Update
We have an update on our currently server breach situation, currently we are offering an account on our old servers for all clients on the affected servers.

27.09.2008 - Support Site
We are glad to announce our new domain for our support site is now up and running and all links have been changed.